Katey Charles Communications LLC helps individual clients select the right tools for e-marketing delivery based on the level of sophistication needed for each client's e-campaigns. Regardless of the delivery tool used, each client who signs a "Web Services Agreement" with Katey Charles Communications is responsible for using the e-mail marketing delivery system responsibly, abiding by the following guidelines:

KATEY CHARLES COMMUNICATIONS 
ACCEPTABLE USE POLICY (revised 12-19-07)

Katey Charles Communications Acceptable Use Policy

Introduction. This Acceptable Use Policy ("AUP") sets forth the principles that govern the use of the Web-based products, e-mails and services licensed by Katey Charles Communications LLC (the "Katey Charles Communications Services") to Katey Charles Communications' customers. Katey Charles Communications' goal is to offer customers a positive experience in their use and enjoyment of the Katey Charles Communications Services. To help Katey Charles Communications offer its customers the best user experience possible and to ensure the Katey Charles Communications Services are used in an appropriate manner, all customers need to follow the same rules and guidelines with respect to their use of the Katey Charles Communications Services. This AUP is designed to help protect customers, and the Internet community, from irresponsible, abusive or illegal activities, and to make the Katey Charles Communications Services available to all customers as consistently and efficiently as possible. By accessing and/or using the Katey Charles Communications Services, you agree to adhere to this AUP.

Inappropriate Actions. Actions, whether intentional or inadvertent, that Katey Charles Communications considers inappropriate and grounds for restriction of access to or removal of offending material or termination of Katey Charles Communications Services include, but are not limited to, the following:

• Using the Katey Charles Communications Services to sell any products or services that are unlawful in the location at which the content is posted or received or the products or services delivered;
• Using the Katey Charles Communications Services to undertake or accomplish any unlawful purpose (including, but not limited to, posting, storing, transmitting or disseminating information, data or material which is libelous, obscene, unlawful, threatening, defamatory, or otherwise objectionable in Katey Charles Communications' sole opinion), or which infringes the intellectual property rights of any person or entity, or which in any way constitutes or encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, federal or international law, order or regulation;
• Using the Katey Charles Communications Services to post, store, send, transmit, or disseminate any information or material which Katey Charles Communications determines (in its sole opinion) that a reasonable person could deem to be objectionable, offensive, indecent, pornographic, harassing, threatening, embarrassing, distressing, vulgar, hateful, racially or ethnically offensive, or otherwise inappropriate, regardless of whether this material or its dissemination is unlawful;
• Using the Katey Charles Communications Services to send unsolicited e-mail to any e-mail address where the owner has not provided affirmative consent to receive marketing communications;
• Using the Katey Charles Communications Services to send transactional or relationship messages which violate the FTC's Primary Purpose Rule pertaining to transactional messages (the FTC's Primary Purpose final rule may be accessed at http://www.the-dma.org/press/PrimaryPurposeFactSheet.pdf);
• Using the Katey Charles Communications Services to restrict, inhibit, or otherwise interfere with the ability of any other person, regardless of intent, purpose or knowledge, to use or enjoy the Katey Charles Communications Services, including, without limitation, posting or transmitting any information or software which contains a worm, virus, or other harmful feature, or generating levels of traffic sufficient to impede others' ability to send or retrieve information;
• Using the Katey Charles Communications Services to restrict, inhibit, interfere with, or otherwise disrupt or cause a performance degradation, regardless of intent, purpose or knowledge, to the Katey Charles Communications Services, or otherwise cause a performance degradation to any facilities, equipment or networks used to deliver the Katey Charles Communications Services;
• Using the Katey Charles Communications Services to post any content that holds Katey Charles Communications and its employees up to public scorn or ridicule or would in anyway damage or impair their reputation or goodwill;
• Assigning, reselling, sublicensing, or otherwise making the Katey Charles Communications Services available to third parties for their own use, except as expressly permitted by the terms of a customer's agreement with Katey Charles Communications;
• Reverse engineering, decompiling, disassembling, or otherwise attempting to learn the source code to, the Katey Charles Communications Services;
• Bundling the Katey Charles Communications Services as part of a customer's own product offering, without the express prior written consent of Katey Charles Communications;
• Selling, leasing, renting, or otherwise making available data learned through the Katey Charles Communications Services in any form (printed, electronically relayed, posted to public list services or bulletin boards, or magnetically stored) to, or for the benefit, of any third party for any reason other than to assist the customer in its normal business activities;
• Misidentifying the source of an e-mail; adding, removing, or modifying identifying network header information (aka "spoofing") in an effort to deceive or mislead, or attempting to impersonate any person by using forged headers or other identifying information; or
• Activities which adversely affect the ability of other people or systems to use Katey Charles Communications Services or the Internet (including without limitation "denial of service" attacks against Katey Charles Communications' servers, network hosts or individual users;

This is intended to be an illustrative, and not exhaustive, list of Inappropriate Actions. The examples identified in this list are in addition to the content identified in the agreement between Katey Charles Communications and its customer pursuant to whose agreement you are given the right to access the Katey Charles Communications Services and are provided solely for your guidance. If you are unsure whether any contemplated use or action is permitted or wish to report a violation of this AUP, please contact Katey Charles Communications at info@kateycharles.com.

Violations. Katey Charles Communications prefers to advise customers of inappropriate behavior and any necessary corrective action. However, if the Katey Charles Communications Services are used in a way that Katey Charles Communications, in its sole discretion, believes violates this AUP, Katey Charles Communications may take such responsive action(s) as Katey Charles Communications, in its sole discretion, determines to be appropriate. These responsive actions may include, but are not limited to, suspending your right to access and use the Katey Charles Communications Services until the Inappropriate Action has ceased to Katey Charles Communications' satisfaction, and termination of the agreement between Katey Charles Communications and the customer on whose behalf you are using the Katey Charles Communications Services. Katey Charles Communications reserves the right in its sole discretion to restrict access to or to remove any content for any reason, including but not limited to, your violation of any laws or the terms and conditions of any agreement between Katey Charles Communications and its customer pursuant to whose agreement you are given the right to access the Katey Charles Communications Services, or this Acceptable Use Policy.

While Katey Charles Communications may elect to monitor your use of the Katey Charles Communications Service to confirm your adherence to this Acceptable Use Policy, it is ultimately responsibility of the user of the Katey Charles Communications Services to ensure that all use complies with this Acceptable Use Policy. Katey Charles Communications' right to take action under this Acceptable Use Policy will not place an obligation on Katey Charles Communications to monitor or exert any editorial control over your Web site.

Bandwidth Usage Allocation. A customer's use of bandwidth is expected to compare to the normal bandwidth used by other Katey Charles Communications customers. If, in the sole discretion of Katey Charles Communications, a customer requires or is utilizing bandwidth that is excessive in comparison to other Katey Charles Communications customers, Katey Charles Communications may impose additional charges for this bandwidth usage, or if such charges cannot be agreed upon, may prevent such excessive use of the Katey Charles Communications Services.

Network Security. You may not use Katey Charles Communications' network or any third party networks contracted by Katey Charles Communications to circumvent user authentication or interfere with the security of any host, network, or account. This includes, but is not limited to, accessing data not intended for you, logging into a server or account you are not authorized to access, password cracking, probing the security of other networks in search of weaknesses, or violation of any other organization's security policy. You may not attempt to interfere with or deny service to any user, host, or network. Any violation of network security may result in immediate termination of the agreement between the customer on whose behalf you are utilizing the Katey Charles Communications Services and Katey Charles Communications.

Revisions to this Acceptable Use Policy. Katey Charles Communications reserves the right to revise, amend, and/or modify this AUP at any time. Notice of any revision, amendment, and/or modification to this AUP will be posted on the log-in page for the Katey Charles Communications Services. You agree that your use of the Katey Charles Communications Services, beyond a period of ten (10) calendar days after a notice of such change has been provided on the Katey Charles Communications Services for the first time, shall constitute your consent to the revised, amended, and/or modified version of the AUP.

(effective December 19, 2007)