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CREATING MULTIPLE CUSTOM FOOTERS
When you're ready to begin creating new custom footers, first log in to your account by going to www.kateycharles.com. Click on the "Client Login" button in the upper right-hand corner of the screen, and enter your user name and password.

Where Can Your Footers be Found?
In the Footer Library. Here you will find the default eMS footer as well as any custom footers that you have created. The Footer Library can be reached from anywhere in the eMS system via the Messaging tab in the top navigation bar. (See fig. 1) All available footers can also be accessed during the message creation process from the Message Footer dropdown menu. (See fig. 2)

Fig. 1: Top navigation to
open Footer Library.

Fig. 2: Accessing available footers
during message creation.

Creating a New Footer
1. Go to Messaging in the top navigation bar and click on Message Footer.
2. In the Footer Library pod, click Create a New Footer. A footer creation page will appear. (See fig. 3)

Fig. 3: Selecting create a new footer.

3. Name your footer. To make this your default footer, check the Default box. NOTE: By making this your default footer, it will automatically be used in all e-mails sent unless another footer is selected during the message creation process. (See fig. 4)

Fig. 4: Name footer and determine
if it will be the default.

4. If you have sub accounts set up, scroll down to the Permissions pod and select the appropriate permissions. If you do not use sub accounts, skip to Step 5.
5. Scroll down to the HTML editor. Use the standard footer that appears in the editor as your framework. Modify as necessary and preview your new footer. (See fig. 5)

Fig. 5: HTML footer editor

6. Click the Convert HTML to Plain Text and AOL Format link or button to convert the HTML footer to AOL and Plain Text versions. Modify the Plain Text and AOL versions as necessary.
7. When you are satisfied with all three versions, click Submit to save your new custom footer.

Now, the new custom footer is part of your Footer Library and becomes one of the available footer options during the message creation process. You can create as many custom footers as you need by following steps 1-7.

Selecting a Footer for Your E-newsletter
1. When creating a message, find the Enter Additional Message Information pod that appears below the Enter Address Information pod.
2. From the Message Footer dropdown menu, select the footer that you wish to use. If you’re not sure which footer to select, click the View Footer link to preview it. (See fig. 2)

Editing and Deleting Footers
1. Go to Messaging in the top navigation bar, and click on Message Footer.
2. To view or edit a footer, click the View or Edit button that appears to the right of the footer name. (See fig. 6)
3. To change the default settings, check the Default check box at the far right that corresponds with the footer you wish to set as the new default.
(See fig. 6)
4. To delete a footer, check the Delete Footer check box at the far left that corresponds with the footer you wish to delete. (See fig. 6)

Fig. 6: Delete, view, edit
and default status


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